Privacy Policy

Who We Are

Our website can be found at: heverhotel.co.uk

Comments

When visitors leave comments on our website, we collect the data provided in the comment form, including the visitor’s IP address and browser user agent string. This information helps us identify and prevent spam. We may create an anonymized version of your email address (a hash) to verify whether you use the Gravatar service. You can review the Gravatar Privacy Policy for more details. After your comment is approved, your profile picture, if available, will be displayed alongside it.

Media

If you upload images to our site, we advise you to avoid including any embedded location data (EXIF GPS). Other visitors to the site can potentially download and extract location data from the images you upload.

Cookies

When you leave a comment, you may choose to save your name, email, and website in cookies for future convenience. This means you won’t need to enter your details again when commenting, and these cookies will remain active for one year. If you visit our login page, a temporary cookie will be created to check if your browser allows cookies; this cookie doesn’t store personal data and is deleted when you close your browser. After logging in, we set several cookies to remember your login details and display preferences. Login cookies remain valid for two days, while display preferences are stored for one year. If you choose the “Remember Me” option, your session will persist for two weeks. Logging out will clear the login cookies. If you edit or publish an article, a separate cookie will be stored in your browser to record the post ID of the article you edited, and this expires after one day.

Embedded Content from External Websites

Our content may include embedded material such as videos, images, or articles from third-party sites. This embedded content behaves as if you directly visited the external site. These external websites may collect information about you, use cookies, track additional third-party interactions, and monitor how you engage with the embedded content, particularly if you have an account with the external site and are logged in.

Data Sharing

If you request a password reset, the email sent to you will include your IP address.

Data Retention

We retain comments and their associated metadata indefinitely to automatically approve any follow-up comments without requiring moderation. For registered users (if applicable), we store the personal information provided in their profiles. Registered users can view, update, or delete their personal information at any time, with the exception of their username. Site administrators also have access to this information and can modify it as needed.

Your Rights Over Your Data

If you have an account on our site or have left comments, you can request a file containing all the personal data we hold about you, including any information you have provided. You also have the right to request the deletion of your personal data. However, this does not apply to data we need to keep for administrative, legal, or security purposes.

Data Transmission

Visitor comments may be processed through an automated spam detection service.